This Site is owned and operated by headspace National Youth Mental Health Foundation Ltd ABN 26 137 533 843 (headspace, we, our, us).

Acceptance of Terms and Conditions

Your access to and use of this Site is conditional upon your acceptance and compliance with the terms and conditions of use set out below (Terms and Conditions). Your use and/or continued access to this Site constitute your agreement to the Terms and Conditions.

We may amend the Terms and Conditions from time to time. Amendments will be effective immediately upon notification on this Site. Your continued use of the Site following such notification will represent an agreement by you to be bound by the Terms and Conditions as amended.

We reserve the right to terminate or not accept your registered user status at any time if you breach these Terms and Conditions.

Conditions of use

headspace IT systems (Systems) are provided for business use. Your use of the Systems is subject to the following conditions:

  1. You must not disclose your password to anyone.
  2. If you suspect that your personal password is known by someone else, it must be changed immediately.
  3. You must lock your computer when you are away from it and log off from your computer at the end of use to prevent unauthorised use by other individuals.
  4. You must not install or use any unauthorised software and you must not store any material which infringes third-party intellectual property rights or which is offensive or illegal.
  5. headspace owns the intellectual property rights in all documents and communications created using its Systems. headspace may monitor and record your use of the Systems and read all documents and communications stored on, received by or made using them (including your personal folder).
  6. You are responsible for the for the content, dissemination and management of the electronic communication you upload. This responsibility means ensuring that all electronic communications:-
    • do not contain information harmful to headspace or members of its community;
    • are respectful, courteous and polite;
    • comply with privacy and confidentiality requirements;
    • do not contain obscene, offensive or slanderous material; and
    • are not used for purposes that conflict with the interests of headspace.


headspace is committed to protecting your privacy. Our privacy policy sets out how we collect and manage personal information and the steps we take to protect it. Your use of the headspace Extranet and headspace Learning constitutes your acceptance of our privacy policy and the collection, use and disclosure by headspace of your personal information according to the terms of it. You can read our full privacy policy here.

If you wish to access your personal information or have any questions about our privacy policy, please contact privacy@headspace.org.au or phone (03) 9027 0100 and ask for the Privacy Officer.


headspace owns the copyright in material on this Site (Site Materials), or has a licence or agreement with other persons to use their copyright material.

You may print copies of Site Materials for non-commercial use. You may store a copy of Site Materials on your computer for viewing purposes.

Otherwise, you are not permitted to alter, reproduce, distribute, adapt, transmit or store any Site Materials except in accordance with specific instructions on a particular webpage.

headspace Learning Component

headspace Learning is a training resource and a networking resource.

The materials on this headspace Learning Site (headspace Learning Materials) are provided as training resources for your role at a headspace program. You are permitted to use the headspace Learning Materials for this purpose only and not any other purpose. You must use the headspace Learning materials in accordance with the instructions applicable to particular learning modules.

While you are permitted to print copies of the headspace Learning Materials and to store a copy on your computer, you should exercise caution in using printed and downloaded material. We may update, alter and supplement headspace Learning material at any time and hence printed and downloaded material may be out of date.

Your user profile (completed by you when you wish to register for access to headspace Learning) is intended to be searchable by other users of headspace Learning to create a networking and collaboration community. If you wish to do so, you may elect to opt out of this when you log in to headspace Learning (ie your user profile will not be searchable by other users of headspace Learning).

Disclaimer of liability

This Site contains links to websites controlled or produced by other organisations (Linked Materials). The links are provided for convenience only and are not an endorsement of any products or services at those other websites which also may not remain current or be maintained.

We do not represent or warrant that the materials on this Site or the Linked Materials are free of computer viruses or other defects or errors.

From time to time we will make changes without notice to the Site and to the Site Materials . While every effort is taken to ensure the information is accurate, we make no representations and give no warranties that this information is current or complete.

headspace gives no warranties and makes no representations about the Linked Materials

To the extent permitted by law, headspace is not liable to you or anyone else for any loss or damage, however caused, arising out of or in connection with the use of the Site, the Site Materials or the Linked Materials. Where liability cannot be excluded, any liability incurred by headspace in relation to Site Materials or Linked Materials is limited, at the option of headspace, to the resupply of the Site Materials or the links to the Linked Materials, or the reasonable cost of having the Site Materials or the links to the Linked Materials resupplied. Under no circumstances will headspace be liable for any indirect, incidental, special or consequential loss.


All trademarks which appear on this Site are proprietary to headspace or third parties. No trademarks mentioned on this Site may be used or distributed without the prior consent of headspace or the relevant third party owner.

Security of Information

No data transmission over the Internet can be guaranteed as totally secure. Although headspace strives to protect such information, headspace gives no warranty and cannot ensure the security of any information which you transmit to it. Accordingly, any information which you transmit to headspace via this Site is transmitted at your own risk. Once headspace receives your transmission, it will take reasonable steps to preserve the security of such information. headspace does not store any credit card information on its servers.

Termination of Access

headspace may terminate access to this Site at any time without notice. The disclaimer will nevertheless survive any such termination.


These Terms and Conditions are governed by the laws in force in Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria, Australia and any courts which may hear appeals from those courts in respect of any proceedings in connection with these Terms and Conditions of use or the use of this Site